Senior Facilities Manager

Overview

CBRE company specialising in the maintenance of installations in buildings needs to incorporate a Senior Facilities Manager. As a Senior Facilities Manager, you will be responsible for delivering the Soft Services, working in partnership with all stakeholders with a primary focus on providing world class and unforgettable experiences.

Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities in country.

Key Responsibilities

• Responsible for the contract management of the staff, operation and maintenance of Soft Services, including but not limited to :
• Front of House
• Mailroom
• Events
• Workplace Coordinators
• Building Engagement
• Cleaning
• Waste
• Planting
• Line management responsibility for a contract team and indirectly for relevant sub-contractors, ensuring contracts are staffed by fully competent teams and that effective succession planning arrangements are in place. With support where reasonable from Local teams in remote countries.
• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, and recognition / reward.
• Deliver effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, monthly and ad-hoc reporting and other publications.
• Customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
• Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
• To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency / contingency procedures within the critical systems.
• Ensure the provision of healthy and safe working conditions and regularly review the H&S policy and onsite support in the regions.
• Work closely with subject matter experts to engage and drive innovation, sustainability and best practice across all services delivered on site.
• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
• Promote and maintain the core Values of CBRE.

What do we offer?

Contrato indefinido con CBRE GWS.

CBRE GWS is committed to equality and non-discrimination, and therefore consistently expects that, within the framework of these relations, this commitment will be respected and any conduct, expression, reference or decision that could harm the intended equality will be avoided.

Qualifications

The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities in country.

Location : Madrid, Community of Madrid, Spain

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