Senior Jira Software Engineer

Canonical Sevilla La Nueva, Community of Madrid, Spain

Senior Jira Software Engineer at Canonical

Location : This role can be held anywhere in EMEA time zones.

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives across public cloud, data science, AI, engineering innovation and IoT. Our customers include leading public cloud and silicon providers and industry leaders in many sectors. Canonical is founder-led, profitable and growing. We operate with a distributed team and collaborate in person a few times per year in various locations.

We are hiring a Jira Software Engineer to manage the Atlassian stack at Canonical, including administration, configuration, automation, and integration responsibilities. Our goal is to enable Canonical engineering and business teams to leverage the power of Atlassian Jira, work on challenging assignments, and enable teams to make data-driven decisions. The role is part of the Commercial Systems team that integrates business systems to ensure reliable data flows and automate business processes across the company. We leverage Python and Go with open source tools such as Airbyte and Temporal to support data-driven decisions and improve operational efficiency.

Responsibilities

• Manage the entire Atlassian Cloud ecosystem at Canonical
• Design, document, and implement processes and automation in Jira
• Design, document, and implement integrations between Jira and the data warehouse
• Create analytical dashboards to enable stakeholders to make data-driven decisions
• Create learning resources that scale
• Collaborate with engineering, operations, and support teams at a global scale
• Take ownership of critical escalations and resolve them in a timely manner

What we are looking for in you

Nice-to-have skills

What we offer colleagues

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. We publish Ubuntu, a central open-source project and platform for AI, IoT and the cloud. We recruit on a global basis and set high standards for new team members. We have a predominantly remote workforce and encourage continuous learning and development.

Canonical is an equal opportunity employer

We foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. We will give every applicant fair consideration.

#J-18808-Ljbffr