European Project & Change Manager

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition / continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

Role Purpose

As a key member of the Change and PMO team, the European Project and Change Manager will ultimately report into the Head of Operations for Europe with the focus to direct and manage change initiatives across both business operations being the ‘voice of business change’. The role will be required to oversee both business and technical projects within the portfolio, ensuring schedules, budgets, risk and issues, and adherence to project management methodologies and will play a key role in managing senior stakeholder relationships to aid the delivery of significant change required as part of the portfolio. This position will be based in our Madrid office on a hybrid work schedule (3 days in office / 2 days remote).

Key Accountabilities

Support the Europe Change Partner in managing initiatives to help deliver the long-term strategic objectives of the business.

Coordinate multiple projects and work streams across all stages from initiation through to successful delivery

Utilise recognised project governance, methodologies and reporting to manage day to day project delivery and coordinate working groups. Monitor, assess and report on status and progress of projects and the overall portfolio of work.

Apply project controls and quality assurance on all projects reflecting multiple regulatory requirements.

Provide regular and transparent status reporting to the Head of Operations for Europe and their business teams and key business stakeholders.

Work closely with work stream leaders and working groups to create and agree detailed project plans. Anticipate challenges and clearly communicate assumptions throughout the project lifecycle.

Identify and monitor potential project risk, actively reduce the probability of risk occurring and / or the impact should they realise. Manage issues ensuring early visibility and escalation as appropriate.

Leverage external experience and project management know how.

Act as a primary business interface with the internal IT function, our external technology vendors and business partners.

Assist with the preparation of business cases and cost benefit analysis to support any requests for investment that may arise.

Ensure all solutions are designed in line with best practice principles for use, performance and supportability, meeting the business need as per documented requirements.

For technology projects and those with regulatory or compliance implications, ensure testing is completed, signed off and evidenced as by industry standard development lifecycles.

Ensure that the user community is fully briefed and trained on all implementations and new solutions.

Ensure transition into service is planned through the design and inception of the solution, then executed collaboratively from implementation

Post-implementation project review and monitoring, to ensure that business processes and technologies are appropriately configured, documented and embedded within the business.

Professional Experience

2+ years of experience in project management and / or process improvement ideally from insurance or financial services sector.

Experienced and solid understanding of varying Project Management methodologies (Prince2, MSP, Agile, Lean or a similar qualification).

Experience managing senior stakeholders in delivering organisational change.

Solid understanding of business process analysis tools and techniques, including business process re-engineering and continuous process improvement.

Excellent communication skills (verbal and written) – ability to comfortably communicate with both technical and non-technical people at all levels and within a matrix reporting structure.

Financially literate. Able to create and articulate cost benefit analysis, manage and monitor project funding, report on actuals versus budget / plan versus forecast and calculate and measure return on investment.

Attention to detail, ability to manage multiple competing projects and demands to ensure deadlines are met.

Flexible, enthusiastic and positive “can do” attitude.

Expert in the MS Office suite of applications including MS Project and equivalent project tools.

Related Professional qualifications and memberships, numerate or Science degree a positive but not essential.

Skills & Abilities

Ability to speak and read in English

Strong ability to communicate clearly with, and constructively challenge, senior stakeholders to ensure that proposals are robust and feasible at all stages of scoping and delivery.

Excellent influencing skills, charismatic and able to operate through both direct and indirect lines of authority with local, group and off-shore teams.

Culturally sensitive, empathic and aware. Demonstrating both high IQ and EQ.

Structured in approach and mind-set but able to adapt to a fluid environment taking a pragmatic approach to ensure the best results under the conditions experienced.

Facilitation in small group, meeting and workshop situations. Ability to lead sessions, ensuring contributions from all and illicit the required information.

Resourceful, quality driven and able to think “outside the box”.

Pragmatic and integrity led.

The role holder will be required to embrace the Everest Core Values : Collaboration, Thoughtful Assumption of Risk, Execution, Humility and Leadership.

The Everest Core Values are the foundation upon which we (a) conduct our work, and (b) conduct ourselves both internally with our colleagues, and externally with clients / customers.

The Company's success and that of our employees begins with these values. All employees are expected to support and exhibit these values in their interactions with others and through their day-to-day responsibilities.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickto learn more about our culture.

Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work : Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.

Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function : Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

LI-Hybrid

Type : Regular

Time Type : Full time

Primary Location : Madrid, Spain

Additional Locations :

J-18808-Ljbffr