Global IT Change Operations Specialist

Ensure efficient IT change operations by joining our team as Global IT Change Operations Manager.

As a member of our team, you will be responsible for coordinating all IT changes within our systems and infrastructure. This role requires strong technical expertise, excellent communication skills, and the ability to work under pressure.

Responsibilities

• Manage change requests ensuring compliance with group directives and procedures
• Support CTO & IT teams in managing operational changes
• Control requests for changes in production
• Assess impact and risk of changes on service levels
• Manage conflicts of planned changes in production
• Prepare and organize CAB meetings
• Support and advise CTOs and IT Senior Management during meetings
• Be a core member of GCB ITG Meetings, representing CTO and CIB IT Production
• Steer, report, and improve change management processes

Key Requirements

What We Offer

We are an equal opportunity employer committed to diversity and inclusion, ensuring no discrimination based on age, disability, gender, race, religion, or sexual orientation.

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