Customer Support Coordinator

The Elopak Customer Support Coordinator is the key contact for customers working together with Sales in placing orders correctly and deliver products on time according to the customer needs.

Overview

The Elopak Customer Support Coordinator is the key contact for customers working together with Sales in placing orders correctly and deliver products on time according to the customer needs.

Responsibilities

• Build strong and trustful relationships with customers to ensure good communication and high-quality ordering performance.
• Prepare and handle correctly processes within the production and supply segment, ensuring that the deadlines are met on time, the cases are updated and the requirements are aligned with Elopak / customer agreement.
• Follow up and handle contractual terms and billing procedures, assuring that the given requirements meet the Elopak / customer agreements.
• Permanent communication with suppliers (production plants and external suppliers), carriers and customers to secure correct logistics : orders in full on time.
• Advise and support all activities regarding Artwork and New Designs, considering the order requirements and customer needs for the proper delivery and follow up of the services and product.

Qualifications

Why join us

At Elopak, we give you the opportunity to make a difference. We are more than 2, employees operating in more than 40 countries, driven by a shared ambition to create sustainable packaging solutions that do not harm the world for future generations. Join a company where sustainability is at the core.

We offer

Open to all applicants regardless of gender.

Apply

Application due 05.10. Workplace Madrid

Elopak was founded in Norway in and is a worldwide leading provider of sustainable packaging and filling systems. We produce cartons for beverages such as milk and juice as well as for non-food liquids such as detergent and soap. The iconic Pure-Pak Carton is a self-evident choice that optimally protects the customer's product and does not damage the earth.

Das Pak mit seinen weltweit 2, Beschäftigten ist Ausdruck unserer Vision „Chosen by people, packaged by nature“. Die Unternehmensversprechen Empower, Unite und Accelerate widerspiegelnd verwirklichen unsere Mitarbeiter nachhaltige Verpackungen mit spürbaren Effektivsen auf den Verbrauch der Endbenutzer. Über Ländergrenzen hinwegbieten wir mit vereinten Kräften eine natürliche und bekeme Alternative zu Kunststoffflaschen.

Elopak has been listed on the Oslo Stock Exchange (Oslo Børs) since . Wir verkaufen Year for Year weit mehr als 14 Billion Kartons in über 70 Länder weltweit. Im Mittelpunkt unseres Dasein und unseres Handelns im Großen und Ganzen steht Nachthaltigkeit. We are also proud participants of the UN Global Compact and climate neutral since . Further information can be found on or follow us on LinkedIn under @Elopak.

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