Job Title : ServiceNow Consultant
We are seeking an experienced professional to join our team as a ServiceNow consultant. The ideal candidate should have a strong understanding of ServiceNow design, development, and implementation.
Key Responsibilities :
- Manage enterprise service management processes for specific service delivery units (SDUs) such as IT, HR, Finance, Procurement, and custom applications.
- Translate business needs into functional and technical ServiceNow requirements.
- Design, implement, and maintain SDU-specific processes within the ServiceNow platform, ensuring automation where possible.
- Control and improve process effectiveness, efficiency, and compliance by influencing behavior and driving change.
- Conduct platform audits, report findings, and propose improvements.
- Actively participate in IT and ESM platform-related projects.
Required Skills and Qualifications :
More than 7 years of experience as a ServiceNow consultant, developer, or architect.Fluency in English is a must.Certified in ITIL Foundation (v3 or v4).Familiarity with data management and / or data management tools will be considered an advantage.Experience working in an Agile / Scrum environment.Experience working in an international environment.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Strong problem-solving skills and attention to detail.What We Offer :
Opportunity to work in an international environment.A dynamic and supportive work environment.Professional development opportunities and career growth.Flexibility in work location and schedule.Opportunity for self-initiative.Applicants are required to submit their CV in English.
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