Associate Director, Trade Operations & Customs Processes

Overview Joining Moderna offers the unique opportunity to be part of a pioneering team thats revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases.

As an employee youll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide contributing to global health initiatives.

Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients lives worldwide.

This global role will be instrumental in shaping Moderna's customs operations landscape. As the principal subject matter expert you will lead the optimization and governance of customs-related processes across all regions. With a focus on standardization efficiency compliance and automation youll ensure that customs clearance activities are seamlessly integrated into Moderna's end-to-end supply chain operations. You will take ownership of global brokerage oversight support strategic trade decisions and guide the deployment of digital solutions like SAP GTS. This is a high-impact hands-on position requiring strong collaboration with cross-functional stakeholders to uphold trade compliance while enabling agile operations across our international footprint.

What Youll Do Lead the optimization and execution of global customs processes ensuring adherence to internal standards and evolving regulatory requirements.

Develop maintain and deploy global standard operating procedures (SOPs) for import / export and customs clearance processes.

Manage global customs brokerage performance including implementation and monitoring of service level agreements (SLAs) and driving continuous improvements.

Oversee global customs clearance activities identifying and resolving delays inconsistencies or operational breakdowns in collaboration with regional stakeholders.

Advance customs operations through process automation especially in areas like classification valuation and origin determination.

Your responsibilities will also include Act as the subject matter expert for global customs operations supporting the Trade Compliance team and addressing complex operational issues.

Lead digital trade compliance initiatives particularly SAP GTS and broker integration workflows in partnership with Digital / IT teams.

Evaluate tariff impacts and deliver analyses to guide decisions in sourcing supply chain and planning while maintaining trade compliance and cost efficiency.

Spearhead the implementation of Importer of Record (IOR) capabilities in new and existing global markets.

Collaborate with Logistics Supply Chain Planning Quality and Finance teams to ensure customs decisions are embedded in end-to-end workflows.

Participate in international travel as needed for operational reviews audits or system deployments.

Carry out additional duties as assigned in line with strategic business needs.

The Moderna Mindsets We digitize everywhere possible using the power of code to maximize our impact on patients.

This role is central to Moderna's push toward digital integration in trade operations. You will be a core driver in deploying automation tools and digital compliance systems like SAP GTS to build scalable efficient customs workflows globally.

We behave like owners. The solutions we're building go beyond any job description.

You will own the global customs operations space delivering improvements not only within your scope but influencing trade compliance and supply chain resilience at a global scale. Your leadership will directly shape how Moderna navigates international trade.

Qualifications Basic Qualifications

Bachelors degree in Business International Trade Supply Chain or related field.

Minimum 10 years of experience in trade compliance with deep customs process execution and brokerage oversight expertise.

Preferred Qualifications

Proven experience managing global customs operations and broker networks.

In-depth knowledge of international customs regulations procedures and documentation.

Demonstrated success in process optimisation and operational execution in life sciences or highly regulated industries.

Familiarity with SAP GTS or equivalent trade compliance systems.

Ability to work cross-functionally influence without authority and manage through change.

Excellent written and verbal communication skills in English.

Strong decision-making capability under pressure and within tight timelines.

A desire to make an impact as part of a high-growth transformational company that is Bold Relentless Curious and Collaborative.

Benefits At Moderna we believe that when you feel your best you can do your best work. Thats why our global benefits and well-being resources are designed to support you at work at home and everywhere in between.

Quality healthcare and insurance benefits

Lifestyle Spending Accounts to create your own pathway to well-being

Free premium access to fitness nutrition and mindfulness classes

Family planning and adoption benefits

Generous paid time off including vacation