Senior Manager Reliability

Nexthink Madrid, Community of Madrid, Spain

Senior Manager Reliability

Nexthink Madrid, Community of Madrid, Spain

1 week ago Be among the first 25 applicants

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

You will bring a solid SRE mindset to your role and drive the adoption of SRE industry best practices. You will also bring a background in operations in a Security and compliance-centric delivery model.

The Senior Manager of SRE responsibilities include but are not limited to :

• In charge of all operations and SRE functions, including incident response and forward-thinking monitoring.
• Drive capacity forecasting and change management processes.
• Automation for delivery and operations of platform services using infrastructure-as-code and monitoring-as-code.
• Tasked with building and managing service availability, performance, and scalability in production environments to enable business-defined SLAs.
• Collaborate with the development organization to manage micro-services at scale on the platform.
• Set clear SLOs to meet or exceed our SLAs. Ensure our systems are always operational. Create alert systems to foresee potential issues. Monitor our dashboards. Prepare playbooks to address any anticipated problems.
• Collaborate with application and business stakeholders to ensure a high-quality product is developed and deployed in production.
• Work closely with the architecture and security teams to define and implement enterprise-grade practices.
• Own and drive compliance and evidence-gathering activities for audits and regulated deployments.
• Recruit, manage, and inspire a proficient cloud engineering and SRE team.

Qualifications

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer :

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Industries

IT Services and IT Consulting and Software Development

Referrals increase your chances of interviewing at Nexthink by 2x

Sign in to set job alerts for “Senior Manager” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Alibaba International Group-Senior Procurement Manager （Customs Clearance and Last Mile）

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 3 days ago

Madrid, Community of Madrid, Spain 2 days ago

Madrid, Community of Madrid, Spain 1 month ago

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 2 days ago

Senior Procurement Manager - Product Environmental Sustainability

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 2 weeks ago

Senior Manager Development / Southern Europe (m / f / d)

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 6 hours ago

Madrid, Community of Madrid, Spain 1 week ago

Greater Madrid Metropolitan Area 3 days ago

Senior People Operations Manager (HR), EMEA

Madrid, Community of Madrid, Spain 1 month ago

Madrid, Community of Madrid, Spain 2 days ago

Senior Commercial Manager – Specialty Polyesters

Madrid, Community of Madrid, Spain 16 hours ago

Madrid, Community of Madrid, Spain 1 month ago

Madrid, Community of Madrid, Spain 1 week ago

General Manager, Spain and Portugal (m / w / d)

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 3 weeks ago

Senior Relationship Manager (Spanish Speaker)

Madrid, Community of Madrid, Spain 2 days ago

Senior Product and Content Compliance Manager

Madrid, Community of Madrid, Spain 3 weeks ago

Madrid, Community of Madrid, Spain 2 months ago

Madrid, Community of Madrid, Spain 3 weeks ago

Senior Engineering Manager - Customer Support

Madrid, Community of Madrid, Spain 1 week ago

Senior Product and Content Compliance Manager

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 4 weeks ago

Greater Madrid Metropolitan Area 2 days ago

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr