Student Experience Coordinator
- Contract Type : Full Time, Defined Term, through Spring 2026, with potential to extend
- Salary : 25,000- 28,000 EUR annually, in alignment with experience, skills and qualifications, and prorated for duration of contract
- Benefits : Enjoy flexible work arrangements, an appreciation for work / life balance, and professional development opportunities
- Location : Seville, Spain
- Reports to : Spain Programs Director, based in Barcelona
Position Overview
Are you a life-long learner who wants to help others grow through global experiences? Do you thrive in mission-driven environments and enjoy supporting students on their personal, academic, and intercultural journeys? If so, we invite you to join our global community at IFSA!
We are looking for an individual to support IFSA’s programs in Seville, Spain. As a student experience coordinator, you will provide academic and cultural support for undergraduate students, organize co-curricular activities, and contribute to overall operations. You’ll collaborate with local and international teams across Europe, Global Health & Safety, Program Operations, Academic Programs, and Student Engagement.
IFSA (Institute for Study Abroad) is a US-based nonprofit organization that creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence , intercultural agility , individualized learning and enduring impact are present in every aspect of our programs.
Learn more about IFSA at
In This Position, Your Responsibilities Would Include
Preparing and presenting pre-arrival student webinarsCoordinating program arrivalsDelivering orientationsProcuring student housingAssisting with welfare check insCoordinating and supporting excursions, co-curricular activities, orientations and other events as neededAssisting in preparing and implementing program budgetsConducting appreciative advising meetings, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problemsMonitoring student's integration and well-being through regular communication and campus visitsSupporting academic management of programs, including the course registration processSupporting the planning and delivery of custom programsContributing to emergency response and student incident management based on established protocolBeing initial point of contact for general student inquiriesPreparing student and University partner-facing communications, newsletters, and social media postsCarrying out other duties assigned by Spain Programs Director to assist with student services and program operations.Participating in other projects, as assigned, that may include opportunities to contribute to other IFSA site operations via remote work; opportunities to work with Student Engagement on pre-arrival student advising; opportunities to work with Institutional Engagement to develop institutional partner relationships.Requirements, Work Experience And Education
3-5 years of work experience in sectors such as higher education, tourism, event planning, or hospitality Undergraduate degree is requiredStrong time management, planning and organizational skills, with the ability to work independently to execute time-sensitive tasks and duties successfullyStrong attention to detail in creating internal and external documents and in managing program and administrative dataStrong digital competencies, including the ability to engage with multiple systems and our database platform, SalesforceAbility to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellence, intercultural agility, individualized learning and enduring impactProven ability to work well in a team and to engage effectively with colleagues across an organizationAbility to engage with and support students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ studentsFlexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as neededAn ability to respond calmly and professionally to emergency situationsGeneral knowledge of university system, higher education and student life in Spain a plusExperience using Salesforce, Microsoft 365 applications, WhatsApp Business, Instagram, and / or Xero preferredThe legal right to work in Spain, physically reside in Seville.Physical and Work Environment
Working on a computer, placing phone / video calls.Required to navigate and travel to and around IFSA site cities and for events, excursions, and site visits, potentially outdoors in the heat or cold.Occasional physical activities such as arranging chairs / tables in conference room settings.Ability to attend occasional meetings outside of local business hours, due to the global nature of our operation.To Apply
To apply, please submit your cover letter and CV for this position via IFSA’s career page :
In your cover letter, offer a compelling “Why” statement as to your suitability to the role using the job responsibilities and organizational commitments as a framework.
Review of applications will begin in October, and the position will remain open until filled.
IFSA is an equal opportunity employer, and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions and sexualities as well as veterans and people with disabilities.
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