Student Experience Coordinator, Defined Term (Seville, Spain)

Student Experience Coordinator

Contract Type : Full Time, Defined Term, through Spring 2026, with potential to extend

Salary : 25,000- 28,000 EUR annually, in alignment with experience, skills and qualifications, and prorated for duration of contract

Benefits : Enjoy flexible work arrangements, an appreciation for work / life balance, and professional development opportunities

Location : Seville, Spain

Reports to : Spain Programs Director, based in Barcelona

Position Overview

Are you a life-long learner who wants to help others grow through global experiences? Do you thrive in mission-driven environments and enjoy supporting students on their personal, academic, and intercultural journeys? If so, we invite you to join our global community at IFSA!

We are looking for an individual to support IFSA’s programs in Seville, Spain. As a student experience coordinator, you will provide academic and cultural support for undergraduate students, organize co-curricular activities, and contribute to overall operations. You’ll collaborate with local and international teams across Europe, Global Health & Safety, Program Operations, Academic Programs, and Student Engagement.

IFSA (Institute for Study Abroad) is a US-based nonprofit organization that creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 19 countries and 48 cities around the globe. Our commitments to inclusive excellence , intercultural agility , individualized learning and enduring impact are present in every aspect of our programs.

Learn more about IFSA at This Position, Your Responsibilities Would Include

Preparing and presenting pre-arrival student webinars

Coordinating program arrivals

Delivering orientations

Procuring student housing

Assisting with welfare check ins

Coordinating and supporting excursions, co-curricular activities, orientations and other events as needed

Assisting in preparing and implementing program budgets

Conducting appreciative advising meetings, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problems

Monitoring student's integration and well-being through regular communication and campus visits

Supporting academic management of programs, including the course registration process

Supporting the planning and delivery of custom programs

Contributing to emergency response and student incident management based on established protocol

Being initial point of contact for general student inquiries

Preparing student and University partner-facing communications, newsletters, and social media posts

Carrying out other duties assigned by Spain Programs Director to assist with student services and program operations.

Participating in other projects, as assigned, that may include opportunities to contribute to other IFSA site operations via remote work; opportunities to work with Student Engagement on pre-arrival student advising; opportunities to work with Institutional Engagement to develop institutional partner relationships.

Requirements, Work Experience And Education

3-5 years of work experience in sectors such as higher education, tourism, event planning, or hospitality Undergraduate degree is required

Strong time management, planning and organizational skills, with the ability to work independently to execute time-sensitive tasks and duties successfully

Strong attention to detail in creating internal and external documents and in managing program and administrative data

Strong digital competencies, including the ability to engage with multiple systems and our database platform, Salesforce

Ability to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact

Proven ability to work well in a team and to engage effectively with colleagues across an organization

Ability to engage with and support students with diverse lived experiences including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students

Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed

An ability to respond calmly and professionally to emergency situations

General knowledge of university system, higher education and student life in Spain a plus

Experience using Salesforce, Microsoft 365 applications, WhatsApp Business, Instagram, and / or Xero preferred

The legal right to work in Spain, physically reside in Seville.

Physical and Work Environment

Working on a computer, placing phone / video calls.

Required to navigate and travel to and around IFSA site cities and for events, excursions, and site visits, potentially outdoors in the heat or cold.

Occasional physical activities such as arranging chairs / tables in conference room settings.

Ability to attend occasional meetings outside of local business hours, due to the global nature of our operation.

To Apply

To apply, please submit your cover letter and CV for this position via IFSA’s career page : your cover letter, offer a compelling “Why” statement as to your suitability to the role using the job responsibilities and organizational commitments as a framework.

Review of applications will begin in October, and the position will remain open until filled.

IFSA is an equal opportunity employer, and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions and sexualities as well as veterans and people with disabilities.

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