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Customer Service Representative for the German Market (Part-Time)

Customer Service Representative for the German Market (Part-Time)

CPM International Contact CentreBarcelona, Catalonia, España
Hace 19 horas
Descripción del trabajo

Customer Service Representative for the German Market (Part-Time) Join a global leader in hygiene, health, and nutrition, dedicated to creating trusted brands and fostering a healthier world. As a Customer Service Representative, you will handle inquiries via phone, email, chat, and social media, focusing on first-contact resolution to deliver exceptional customer experiences.

Key Responsibilities Act as a passionate advocate for customers, addressing their needs effectively.

Develop expertise in products and services to provide accurate information.

Support customers seamlessly across all channels.

Analyze issues, identify root causes, and offer personalized solutions.

Represent the brand positively in every interaction.

Requirements Fluent in German with excellent grammar and spelling.

Proficient in English, both written and spoken.

Genuine enthusiasm for customer service.

Empathetic communication skills.

Strong administrative and problem-solving skills.

Benefits Start Date : July 2025

Hours : 20 hours / week, Monday to Friday, 11 : 00 am - 3 : 00 pm

Salary : €9,259 gross annually

Holidays : 24 days (pro-rata)

Work Model : Hybrid, with 6 days / month in-office at Barcelona (La Sagrera)

Training : 1-week full-time in-office training

Additional Perks Ongoing training and career development

Confidential well-being support

Exclusive discounts and rewards

Discounted health insurance

LinkedIn learning and certification opportunities

Referral bonuses for bringing friends

Additional Details Seniority Level : Entry level

Employment Type : Part-time

Job Function : Customer Service

Industry : Consumer Services

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Customer Service Representative • Barcelona, Catalonia, España

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