Customer Service Representative for the German Market (Part-Time) Join a global leader in hygiene, health, and nutrition, dedicated to creating trusted brands and fostering a healthier world. As a Customer Service Representative, you will handle inquiries via phone, email, chat, and social media, focusing on first-contact resolution to deliver exceptional customer experiences.
Key Responsibilities Act as a passionate advocate for customers, addressing their needs effectively.
Develop expertise in products and services to provide accurate information.
Support customers seamlessly across all channels.
Analyze issues, identify root causes, and offer personalized solutions.
Represent the brand positively in every interaction.
Requirements Fluent in German with excellent grammar and spelling.
Proficient in English, both written and spoken.
Genuine enthusiasm for customer service.
Empathetic communication skills.
Strong administrative and problem-solving skills.
Benefits Start Date : July 2025
Hours : 20 hours / week, Monday to Friday, 11 : 00 am - 3 : 00 pm
Salary : €9,259 gross annually
Holidays : 24 days (pro-rata)
Work Model : Hybrid, with 6 days / month in-office at Barcelona (La Sagrera)
Training : 1-week full-time in-office training
Additional Perks Ongoing training and career development
Confidential well-being support
Exclusive discounts and rewards
Discounted health insurance
LinkedIn learning and certification opportunities
Referral bonuses for bringing friends
Additional Details Seniority Level : Entry level
Employment Type : Part-time
Job Function : Customer Service
Industry : Consumer Services
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Customer Service Representative • Barcelona, Catalonia, España