Associate Director, Trade Operations & Customs Processes

Overview

The Role

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.

As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives.

Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience, with the potential to make a significant impact on patients' lives worldwide.

This global role will be instrumental in shaping Moderna’s customs operations landscape. As the principal subject matter expert, you will lead the optimization and governance of customs-related processes across all regions. With a focus on standardization, efficiency, compliance, and automation, you’ll ensure that customs clearance activities are seamlessly integrated into Moderna’s end-to-end supply chain operations. You will take ownership of global brokerage oversight, support strategic trade decisions, and guide the deployment of digital solutions like SAP GTS. This is a high-impact, hands-on position requiring strong collaboration with cross-functional stakeholders to uphold trade compliance while enabling agile operations across our international footprint.

Responsibilities

• Lead the optimization and execution of global customs processes, ensuring adherence to internal standards and evolving regulatory requirements.
• Develop, maintain, and deploy global standard operating procedures (SOPs) for import / export and customs clearance processes.
• Manage global customs brokerage performance, including implementation and monitoring of service level agreements (SLAs) and driving continuous improvements.
• Oversee global customs clearance activities, identifying and resolving delays, inconsistencies, or operational breakdowns in collaboration with regional stakeholders.
• Advance customs operations through process automation, especially in areas like classification, valuation, and origin determination.

Responsibilities (continued)

Qualifications

What You’ll Need (Basic Qualifications)

What You’ll Bring to the Table (Preferred Qualifications)

Benefits

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