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Customer Specialist

Customer Specialist

Lighthouse Intelligence Ltd.madrid, España
Hace 17 días
Descripción del trabajo

Prime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.

Summary

The Executive Assistant provides administrative support to the SVP of Development & Construction. This role is responsible for managing schedules, assisting with prioritization of tasks, and preparing documents for meetings.

Responsibilities

  • Schedules personal and business appointments and manages scheduling conflicts, balances requests versus time commitments, and prioritizes sensitive matters.
  • Prepares for meetings by gathering documents and arranging logistics.
  • Acts as the secretary for meetings and takes meeting minutes.
  • Manages email correspondence and phone messages for the SVP and EVP.
  • Acts as the intermediary for communication with other team members.
  • Books travel arrangements including but not limited to hotel, flights, rental car, group meal reservations, etc.
  • Tracks and submits business expenses for review and reimbursement, and occasionally personal expenses.
  • Organizes documents and files as necessary.
  • Prepares and sends communications and memos.
  • Manages office mail and ships packages as needed.
  • Assists with preparing recurring and ad hoc executive presentations.
  • Assists with Asana management for the Product Delivery team.
  • Assists HR with new hires when needed.
  • Orders office supplies and schedules maintenance of office equipment.
  • Other duties as assigned.

Skills and Qualifications :

  • Bilingual in Spanish and English is required.
  • 1-2 years of experience in an administrative or office support role.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Ability to maintain confidentiality.
  • Friendly and professional demeanor with excellent customer service skills.
  • Ability to work well under pressure in a team environment.
  • Personal Attributes :

  • Attention to detail and perceptive to needs of the office.
  • Proactive and able to work independently as well as part of a team.
  • Problem-solving skills and adaptability to fast-paced environments.
  • Strong verbal and written communication skills.
  • Ability to prioritize and deliver high quality work.
  • Ability to be flexible and adapt to changing situations at a high growth company.
  • Growth-oriented mindset.
  • Prime Data Centers is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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