Manager, Community Account Sales

About Group-IB :

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime.

Combating cybercrime is in the company's DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.

Group-IB's Digital Crime Resistance Centres (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats.

These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

Each of us can help make the world a safer place. Join us!

The role :

Our sales team keeps rocking each month, as our sales coordinator will play a big role as part of the sales operations function of bridging the needs of sales teams to complete the paperwork process to close the deals.

Tasks to solve :

Support the Sales Team and Business Operations team in Europe with administrative matters (eg. preparation of NDA / MOU, preparation and processing of contracts, filling up information of vendor information, etc).

Analyze sales data and forecasts to identify trends, opportunities, and areas for improvement.

Collaborate with Sales Operations, Management, and Sales Leaders to provide relevant insights and recommendations.

Work closely with the Director of Sales / Sales Team Leads to gather reporting requirements and ensure data solutions align with business needs.

Build strong relationships internally with our stakeholders in Europe, and collaborate effectively on cross-functional teams.

Liaise with the legal and finance team advisors on contract matters.

Perform regular Salesforce data maintenance and ensure accuracy of reporting data.

Monitor and follow up on payment terms and contract validity with clients.

Actively track the progress of deals.

Draft basic accounting documentation.

Support in partner-related documents.

Assist with any ad-hoc tasks as required by the team.

Provide support and training to junior team members.

Qualifications :

Around 4 to 5 years of experience in Sales Operations / Management

Degree in business and management or equivalent work experience.

Proven and significant experience in administrative support in a professional, fast-paced, high-profile environment.

Fluent English. Spanish is a plus

Solid communication skills.

Excellent knowledge of MS Office (Word, Excel, PowerPoint).

Prior experience working on Salesforce or other related CRM systems.

Flexibility and a strong sense of responsibility.

Strong interest in the cybersecurity industry and willingness to work with top professionals.

Meticulous and well organized.

Possesses a keen to learn attitude and is a team player.

Why GROUP-IB?

Your happiness is important to us : We want every single team member to be happy.

Continuing professional development : At Group-IB, you can choose from various paths to growth : progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area.

A team with extensive international expertise : Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast-growing international company .

Globally recognized tec hnologies : Group-IB's members are located in 25 countries, and our products and services are sold in 60 countries. What's more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients .

A culture created by each of us : Group-IB's employees speak many different languages and understand one another. We respect each other's beliefs, share common values, and strive toward the happiness of every employee .

Economic stability : Group-IB's sustainable growth helps rapidly develop careers that would take years to progress as far as most other companies.

What else should you know :

Flexible schedule : Group-IB does not have fixed working hours. You choose your schedule. We adhere to the principle advocated by Steve Jobs : "We have to work not 12 hours and head. "Health : If anything goes wrong, don't worry — we offer health insurance.

Certificates and training courses : Group-IB specialists hold over 1,000 professional certificates, including CEH, CISSP, OSCP, GIAC, MCFE, BSI, as well as some rare ones that would be a source of pride for experts in forensics, penetration testing, and reverse engineering worldwide. We have an incentive program that helps employees achieve certifications at the company's expense.

Challenges : A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards.

The initiative is rewarded : At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.