Sales Operations Specialist

About Zynap

Zynap is redefining how companies defend themselves in cyberspace, building the first AI agent workflow platform for preventive cybersecurity.

Our agentic AI-driven platform empowers security teams to automate what slows them down, connect what’s fragmented, and turn threat intelligence and context into coordinated, proactive defense. By bringing together offensive security, threat intelligence, and AI agents, Zynap helps organizations detect faster, respond smarter, and prevent threats before they spread.

We act as the operational brain for cybersecurity teams, bringing processes and tools together into one intelligent system. We combine deep cybersecurity expertise with a builder’s mindset, all to achieve one goal : empowering teams to outsmart cybercrime.

Join us in shaping the future of cybersecurity, where anticipation, foresight, and action redefine protection.

What You’ll Do :

We’re looking for a Sales Operations Specialist to help us scale and optimize the full sales engine, from lead to renewal. You’ll own the systems, data, and processes that keep our revenue team running efficiently, ensuring data-driven decisions and consistent growth.

Build and maintain playbooks, templates, and pipeline management frameworks.

Partner with Sales Leadership to drive process adoption and operational excellence using

predictive analytics and AI-based recommendations

Maintain and continuously optimize Salesforceintegrating

AI copilots (Einstein, GPT, or equivalent)

to surface insights, detect anomalies, and enrich CRM data automatically.

Design

interactive dashboards

with

AI-powered forecasting models

to track pipeline health, conversion, and ARR growth.

Deliver actionable insights around ARR growth, conversion rates, and territory performance.

Partner with Sales and Finance to deliver accurate monthly, quarterly, and annual forecasts.

Support quota allocation, territory design, and sales capacity planning using

data modeling and what-if analysis tools

Monitor key funnel metrics (MQL → SQL → Opportunity → Closed-Won) with real-time alerts

Identify bottlenecks and recommend process improvements through

AI-based diagnostics and root-cause analysis

to accelerate velocity and win rates.

Align with Marketing on lead generation, campaign performance, and ABM programs.

Partner with Customer Success to monitor retention, upsell, and cross-sell motions.

Support leadership on strategic initiatives, GTM rollouts, and business reviews.

What We’re Looking For :

3 years of experience in Sales Operations, Revenue Operations, or a related GTM role in a B2B SaaS company.

Strong command of Salesforce, reporting, and dashboard creation with a passion for

automation, data enrichment, and AI-driven insights

Analytical mindset with strong data interpretation and storytelling skills.

Proven experience in forecasting, enablement, and territory planning.

Excellent cross-functional communication and stakeholder management.

Highly organized, proactive, and comfortable in a fast-growing startup environment.

Nice to Have : Experience with

AI-enabled Sales Engagement tools

(e.g., Salesloft, Copilot, Outreach Kaia).

Familiarity with

marketing automation platforms

(HubSpot, Marketo, Pardot).

Background in

cybersecurity or enterprise SaaS

Exposure to

revenue intelligence platforms

(Clari, Gong, People.ai).

Experience integrating or orchestrating

agentic workflows

for RevOps automation.

Perks :

A front-row seat in one of Europe’s most exciting cybersecurity startups.

Hybrid work setup in our Barcelona HQ.

Competitive salary and benefits package.

A smart, humble, and driven team that genuinely enjoys working together.

Hiring Process

1️⃣ Intro interview with the People team.

2️⃣ Business Case interview with the VP Sales and COO.

3️⃣ Culture Fit Interview with the Leadership team.