Strategic Engagement Manager, Public Policy

Overview Strategic Engagement Manager, Public Policy – Airbnb Madrid, Community of Madrid, Spain

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join Airbnb’s Public Policy team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the EMEA region, we are engaged in well over a hundred local conversations and negotiations with governments big and small. We engage governments at local, regional, national and EU levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules.

The Difference You Will Make The Strategic Engagement Manager shapes, drives and implements advocacy and policy engagement efforts across the region, online (Digital) and offline. The Strategic Engagement Manager also provides strategic support and advice to the Campaign Manager to ensure the consistency of campaigns led across the region and the sharing of best practices. In this role you must be highly skilled in project management and digital campaigns (strategy, content and measurement), have a deep knowledge of the local policy landscape and be able to demonstrate long term strategic vision. Smart, innovative and proactive, you have a strong sense of detail and like to lead cross-functional projects with a focus on results and impact.

A Typical Day The role includes operational support and strategic advice to the Campaign Manager and to the Country Manager to define and implement policy engagement strategy, reactive and proactive, to ensure policy goals are reached. It functions as a strategic and creative thought partner to the regional leadership team. It also involves project managing the operations for the delivery of policy strategic engagement in the region, budgeting, setting KPIs, creating measurement frameworks, and providing analysis of results. The position builds broad campaigns to support key policy objectives using tools including communications, digital and social, partnerships and host engagement as required, and leads and oversees social media (targeting, KPI, budget, etc.). Content creation includes writing and editing action-oriented emails, compelling social media posts and narrative blogs, and overseeing the design of visuals such as infographics, videos, photos and reports. In partnership with the EMEA Community team and local Community POCs, the role creates and deploys tools to inform and engage hosts on EU policy matters (digital tools, webinars, etc.).

Your Expertise Excellent strategist, creative thinker and communicator, with great interpersonal, writing and presentation skills.

At least 6 years of experience in project management or strategic engagement in a corporate or a public institution.

The candidate must demonstrate skills in data analysis (SQL), Social media KPIs and Project Management.

Ability to work both independently and as part of a team; impeccable organizational skills, attention to detail and ability to document processes & decisions made.

Excellence in multi-tasking by prioritizing work and coordinating required support across various functions to achieve project goals and objectives.

As a team leader, proven ability to lead and influence cross-functional teams. Experience of developing and leading complex projects with multiple stakeholders.

Ability to navigate a complex political or regulatory environment. Understanding of the political landscape and legislative processes in Spain is essential. Prior political campaign and grassroots advocacy experience is a plus.

Self-starter with a good sense of humor and the ability to thrive in a fast-moving and sometimes stressful environment.

Candidates must speak fluent English plus local language. You must submit your application in English.

Travel is to be expected.

Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Additional Information Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : Software Development

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