Staff AI Engineer (GenerativeAI)

Direct message the job poster from Wizeline

Staff Talent Acquisition Specialist at Wizeline

Wizeline, a global AI-centric technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact.

With the right people and the right ideas, there’s no limit to what we can achieve

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Key Responsibilities

• Agent design & delivery : Translate business goals into deterministic, guard-railed conversational workflows; ship agents that handle millions of user interactions with high CSAT and low latency.
• Full Agent Development Life-Cycle : Own scoping, design, implementation, automated evaluation / regression testing, deployment, rollout, monitoring, and iterative tuning.
• Tool & data integration : Connect agents to enterprise APIs, vector / RAG knowledge bases, event streams, and internal micro-services so they can act , not just chat .
• Trust, safety, and compliance : Implement multi-layer guardrails (rules + supervisor models), PII detection / masking, credential vaulting, and auditable traces that satisfy SOC 2 / GDPR-class requirements.
• Continuous Optimisation : Inspect reasoning traces, analyse failure modes, improve prompts / skills / knowledge, and raise autonomous resolution rates week over week.
• Cross-functional collaboration : Work closely with client PMs, CX leaders, and non-technical stakeholders; explain AI trade-offs clearly and gather feedback to shape roadmaps.

Must-have Skills

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What we offer

Find out more about our culture here.

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Madrid, Community of Madrid, Spain

Madrid, Community of Madrid, Spain

Machine Learning Engineers - Chat (DS2 - DS4)

Madrid, Community of Madrid, Spain

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