Technical Support Specialist

Overview

We are seeking a skilled Field Service Engineer to join our team. As a key member of our service team, you will be responsible for ensuring prompt resolution of complex customer challenges and empowering your colleagues with your technical expertise. You will work closely with our customers to understand their needs and provide timely and effective solutions. Your excellent communication skills will enable you to build strong relationships with customers, internal stakeholders, and cross-functional teams. This role requires strong analytical and problem-solving skills, as well as the ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Resolve customer issues promptly and effectively
• Empower colleagues with technical knowledge and best practices
• Collaborate with cross-functional teams to achieve business objectives
• Provide exceptional customer service and support

Qualifications

Benefits

Others

This job is eligible for bonus / incentive pay. We offer a comprehensive package of benefits that contribute to a better, more sustainable workforce.

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