Product Specialist

Overview

Overview : WELCOME TO SITA

We\'re the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world\'s air travel industry.

You\'ll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

Purpose

The Product Associate will support the Senior Project Manager and Network product team in implementing the product strategy and roadmap within the Network Data and Exchange Communications portfolio. This role acts as a liaison between stakeholders, provides project coordination and PMO support, and helps ensure product initiatives are delivered on time, within scope, and aligned with strategic goals.

Key Responsibilities

• Support the Senior Project Manager in planning, executing, and tracking product initiatives.
• Maintain project documentation, dashboards, and progress reports for stakeholders.
• Coordinate cross-functional teams including product managers, service management, sales, and development.
• Assist in product lifecycle management : from ideation to deployment and continuous improvement.
• Support product strategy and roadmap planning for short- and long-term initiatives.
• Collaborate on stakeholder communication and change management.
• Help manage supplier relationships and support service management strategy execution.
• Support analysis of business performance metrics, including customer satisfaction and product KPIs.

Qualifications

Knowledge & Skills

Professional Competencies

Education & Qualifications

What We Offer

We\'re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We\'re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it\'s like to join our team and take a step closer to your best life ever.

Flex Week : Work from home up to 2 days / week (depending on your team\'s needs)

Flex-Location : Take up to 30 days a year to work from any location in the world.

Employee Wellbeing : We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24 / 7, 365 days / year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development : Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits : Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and / or persons with disabilities to apply and self-identify in the application process.

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