Customer Care Agent with Polish - Porsche Digital Customer Relations Hub

Customer Care Agent with Polish - Porsche Digital Customer Relations Hub at Porsche Digital España | softgarden

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Customer Care Agent with Polish - Porsche Digital Customer Relations Hub

Full Time

Hybrid

Barcelona, Spain

With Professional Experience

7 / 15 / 25

About the job

We are building Porsches’ Customer Relations Hub (CRH) in Barcelona together with you. At the CRH we want to create something new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center – but way better! You are an essential part of Porsches customer success, so you might as well call yourself a Porsche Ambassador.

Do you “speak” Porsche? Because we are looking for passionate Customer Experts who seek to revolutionise Porsches’ customer service . Your mission will be to become an a dministrator and sovereignty of CRH k nowledge Center and ensure user friendly knowledge for Level 1 & 2

Tasks

Your responsibilities and impact as a Customer Care Agent for Porsche Digital Barcelona will be :

• Representing our products and services
• Being the first point of contact for our customers
• Supporting the development of the Customer Relations Hub by introducing your ideas
• Using your communication skills to help customers with a wide variety of issues
• Assuring the customers have a positive experience that fits our quality standards

Requirements

Skills, qualifications and interests you need to succeed in this role :

What we offer

WHAT COMES NEXT

If you've made it this far, don't keep us waiting. Get started - apply directly!

In the meantime : check out our new Porsche Digital Website to get an impression of what our hearts beat for : https : / / bcn.porsche.digital /

We are looking forward to every single application that reaches us, because diversity is just as important as the energy that flows through our veins.

LI-RR1

Apply Online

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