Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a Spanish Speaking Gaming Community Support Agent. If you're a gaming enthusiast with a knack for helping others, this role is perfect for you. Join us in fostering an energetic and supportive environment for the gaming community!
Responsibilities
- Deliver exceptional support to Spanish-speaking gamers through various communication channels, including chat, email, and forums.
- Assist players with inquiries about games, accounts, and gameplay with a friendly and helpful attitude.
- Monitor community interactions to ensure a positive atmosphere and address any user concerns or disputes.
- Engage and build relationships within the gaming community by sharing helpful content and updates.
- Collect and document player feedback to relay insights to the development team for enhancements.
- Stay informed on the latest gaming trends and releases to provide informed assistance.
- Collaborate with other support agents to share knowledge and improve service quality.
Requirements
Fluency in Spanish and English, both written and spoken.A genuine passion for gaming and familiarity with popular games and platforms.Previous experience in customer support or community management is advantageous.Strong communication skills and the ability to empathize with gamers.Effective problem-solving skills with a proactive support approach.Comfortable with various communication tools and platforms.Ability to work collaboratively within a team and positively contribute to the gaming community.Benefits
Competitive Monthly SalaryMonthly Performance BonusFully Paid TrainingFully Paid Relocation Package ( Flight, Airport Transfer And Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearAnd Much More...