Platform Engineering Lead (ELK)

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Join to apply for the Platform Engineering Lead (ELK) role at AXA Group Operations

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About The Entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action :

State-of-the-art Data Technology to drive customer experience

State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks

High-Performing Global Team for stronger partnerships with AXA entities

Where will you be in the organization?

The division

Group Technology Operations (GTO) aims at designing, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities : global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.

The department / team

You will join the Global Service Operations Departement, within Group Technology Operations (GTO) Division.

Our department manages day-to-day IT service delivery for AXA on a global scale, in partnership with Group Operations (GO) Global Products Departments, AXA Entities and our external suppliers, in accordance with GO IT Operations Framework, contract requirements, SLAs (Service Level Agreement) and OLAs (Operational Level Agreements) and Security Instructions.

About The Job

Main missions :

The Tech lead of the Logboard platform is responsible for leading the development and maintenance of the platform to meet the needs of AXA Group Operations.

He coordinates the team of developers to design, develop, and implement projects and improvements, ensuring the platform is secure, scalable, and easily maintainable.

The tech lead understands stakeholders' requirements and translates them into technical solutions. He also identifies opportunities to optimize and improve the platform's performance, monitors usage, and identifies potential areas of risk.

Overall, the tech lead provides technical leadership to ensure the platform's success and effectiveness.

DIMENSION OF ROLE

Technical Expertise

In-depth technical knowledge of the Elastic Stack (Elasticsearch, Logstash, Kibana) and other relevant technologies used by the Logboard platform.

Ability to design and implement solutions that meet stakeholder needs and are secure, scalable, and easily maintainable.

Familiarity with log monitoring and analysis tools, data visualization, and performance monitoring.

Leadership

Lead a team of developers to implement projects, improvements, and modifications to the platform.

Provide technical guidance and oversight to ensure that projects are completed on time, within scope, and to the required standard.

Foster a culture of innovation and continuous improvement within the team.

Communication

Collaborate effectively with stakeholders (including business analysts, project managers, and other technical teams) to understand requirements and translate them into technical solutions.

Communicate technical concepts to non-technical stakeholders in a clear and understandable manner.

Work collaboratively with other teams and individuals to achieve common objectives and resolve cross-functional issues that arise.

Problem-solving

Proactive identification of potential issues and their resolution, including researching and testing solutions.

Analyze complex technical problems and provide practical solutions.

Troubleshoot and debug issues on the platform and propose solutions for their resolution.

Strategic Thinking

Provide input in platform strategy and long-term planning, and identify areas for optimization and improvement.

Conduct analysis to inform evidence-based decision-making and promote continuous improvement of the platform.

Able to balance business goals with technical feasibility.

Mentoring

Coach and mentor junior developers to ensure they can meet technical objectives and grow professionally.

Create and lead training programs for Logboard platform and related technologies.

Foster a culture of knowledge sharing and documentation.

Main Activities - Responsibilities

Logboard Platform Management

Managing the Logboard platform ensuring stability, availability, reliability, and performance

Defining and implementing platform configurations

Maintaining up-to-date platform documentations (design, architecture, procedures)

Regularly reviewing and optimizing the platform performance to ensure optimal usage of resources and cost-effectiveness.

Implementing upgrades, patches, and other enhancements.

Logboard Services Delivery

Managing the new onboarding (New projects)

Collecting the new requirements

Providing work breakdown and estimates for development tasks.

Overseeing the development, testing, and deployment, ensuring that they meet all required quality standards.

Managing project timelines

Providing regular updates on project progress to project stakeholders

Identifying and mitigating the project risks

Transformation / Innovation

Identifying areas where the Logboard platform and services can be enhanced and optimized to provide better value to customers.

Staying up to date with the latest developments and trends in Elastic infrastructure and architecture and identifying opportunities to leverage new technologies and practices to improve the Logboard platform.

Collaborating with cross-functional teams (Product Owner / Manager, Architects and ELK developers) to drive innovation, develop new offerings by enhancing the existing solution.

About You

MANAGERIAL SKILLS

Project Management, Resource coordination, Performance Management, Stakeholder management, Change Management.

Technical Skills

Elastic Stack (Elasticsearch, Logstash, Kibana)

Development languages & scripting skills

Cloud infrastructure (Azure)

Operating systems (Linux, etc.)

Security (SSL protocol, encryption, etc.)

Database management

Platform as code : Terraform, Puppet, GitHub, etc.

Non-technical Skills

Leadership

Communication

Problem-solving

Proactivity

Teamwork

Adaptability

Organizational skills

Language Skills

English (Fluent)

French (Nice to have)

Spanish (Nice to have)

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

Seniority level Seniority level Not Applicable

Employment type Employment type Full-time

Job function Job function Information Technology

Industries IT Services and IT Consulting

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