Sow Performance Manager

Overview

SOW Performance Manager - 12 months + ext. Remote — on behalf of one of our key partners. This role is for a new S / 4HANA implementation project. The initial contract is for 12 months with very long‑term prospects. The contract will be remote with occasional travel within Europe. Start ASAP.

Major Accountabilities

• Oversee and manage the end-to-end performance of vendor deliverables as outlined in Statements of Work (SOW), ensuring delivery aligns with contractual scope, quality, timelines, and budget.
• Track Quality Gates and Milestones against agreed-upon acceptance criteria, ensuring timely completion and documentation of deliverables for sign‑off.
• Ensure that payment-relevant milestones, including both internal and vendor responsibilities, are accurately tracked and aligned with contractual agreements and payment terms.
• Proactively manage and integrate scope changes, delays, and risk areas, ensuring timely escalation and resolution in coordination with Procurement, Finance, and Program Management.
• Collaborate with Legal, Procurement, and Delivery teams to ensure clarity and enforceability of performance expectations.
• Monitor financial obligations, forecast expenditure against budget, and ensure all invoice approvals are based on verified milestone achievements and compliance with SOW terms.
• Maintain detailed records of obligations, approvals, and changes throughout the SOW lifecycle, enabling full auditability and contract compliance.
• Support vendor performance reviews with objective data and insights derived from tracking tools and dashboards.
• Serve as secretary of Change Review Board (for Contractual Changes to SOW).
• Track overall vendor performance (including survey results) and take actions accordingly.
• Align with internal teams to ensure internal RASCI accountabilities are met and documented.

Key Performance Indicators (KPIs)

Qualifications & Experience

Location : Europe-based candidates only. Candidates based in Europe are preferred.

If you are interested, please contact Alex Upton-Agerholm at

#J-18808-Ljbffr