KAM API Pharma

From Suanfarma HQ , we are looking for a Sr. Key Account Manager to join our sales team in Madrid.

Suanfarma is a global leader in the development, manufacturing, and distribution of active pharmaceutical ingredients (APIs). With over 30 years of experience, we are committed to innovation, sustainability, and delivering high-quality products that improve health and well-being around the world.

Responsibilities :

• Develop and nurture business relationships with new and existing clients in your designated territory - Spain.
• Strategically increase our win rate with clients, turning rising stars into loyal partners.
• Work closely with customers' procurement teams to build a robust order book and develop a pipeline for future growth with R&D leaders.
• Regularly visit customers to keep Suanfarma “Top of Mind” and familiarize them with our diverse product portfolio (Vet & Human APIs and intermediates).
• Develop and implement a business plan per territory / customer segment.
• Prepare, present and ensure yearly sales performance.
• Develop and grow a pipeline of new projects for future growth.
• Coordinate with Strategic Planning and R&D to market relevant sales campaigns and product focus.
• Adhere to the financial guidelines and policies of the company including DSO / DPO / DIO and debt monitoring.
• Ensure external agents follow all company policies and are compliant with all relevant laws and regulations.
• Guide and train the designated Sales Specialist following the Commercial Playbook.
• Ensure correct balance of customer segmentation.
• Coordinate and leverage collaboration between internal departments to ensure correct and efficient customer service and response.
• Close collaboration with purchasing functions to ensure smooth transition of purchasing activities.
• Negotiate supply agreements.
• Collaborate with internal functions to comply with both internal and external guidelines.
• Utilize and maintain SalesForce updated to ensure efficient customer management and follow-up.

Requirements :