Area Manager, Worldwide Operations

Amazon is looking for high‑potential leaders who are ready to own their impact in Amazon Operations as an entry‑level manager. We promise you will have your leadership capacity stretched to its full potential. As a front‑line leader, you will have an opportunity to truly invest in others and develop a people‑focused leadership style, while mastering the tools, processes, and operations that have created the most customer‑centric company on Earth.

As an Area Manager, you will lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team. As a servant leader, the Area Manager ensures that the team has all the tools needed to succeed on any shift. Engaging with your team during a shift to maintain the highest levels of safety, quality, attendance performance, and engagement are core functions of the role.

Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping, and delivering their order to meet or exceed their expectations.

The position is NOT a corporate role and will be located in a Fulfillment Center at Tepotzotlán, Edo. Mex. This is not a remote position.

Key job responsibilities

• Lead, manage, and develop a team of 20 to 50 Amazon Associates
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition and communication programs
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
• The role requires working on a 4x3 or 5x2 journal
• The position rotates shifts at least 2‑3 times per year

Basic Qualifications

Preferred Qualifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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