Customer Support Specialist with Dutch

Contract Type : Full-Time

Location :  Valencia, Spain

Key Responsibilities

• Engage with customers through multiple communication channels including phone, email, chat, and social media

Demonstrate outstanding communication abilities, such as active listening and empathy, to tailor each customer interaction

Provide clear guidance to customers, helping them find the best solutions while ensuring a positive and memorable experience

Recognize customer concerns and relay relevant feedback internally to support process enhancements or development

Collaborate effectively with team members while also being capable of working independently

Contribute to high customer satisfaction and loyalty by delivering an excellent overall service experience

Skills and Qualifications

Proficient in English, with a minimum of B2 level competency

Prior experience in hospitality or other customer-facing environments is preferred

Strong interpersonal and problem-solving skills

Ability to stay organized and efficient in a dynamic work setting

Comfortable using digital tools and communication platforms

Benefits

Professional training and development programs provided

Career growth potential within a well-established organization

Supportive team atmosphere and positive work culture

Competitive salary and benefits package

How to Apply for the Dutch-Speaking Customer Support Specialist Role & Our Commitment to Inclusion

We encourage applications from qualified individuals of all cultural backgrounds, identities, and abilities. To apply, submit your CV outlining relevant experience and achievements. A cover letter is optional but provides an opportunity to showcase your motivation and unique strengths for the Customer Support Specialist position.

Our company values a diverse and equitable workplace where everyone’s input is respected. We are committed to fostering inclusion and supporting your ongoing growth, well-being, and success as part of our multicultural team.