Senior Information Technology Service Management Consultant

We are looking for a Senior ServiceNow Field Service Management Expert for one of our customers who has an expertise in :

• Lead technical design and delivery for end-to-end ServiceNow FSM implementations.
• Conduct requirement workshops, assess current processes, and map business needs to FSM capabilities.
• Design complex workflows for Work Orders, Tasks, Technician Assignment, and automated dispatching.
• Configure and extend FSM modules using Flow Designer, Scripting, and IntegrationHub.
• Implement mobile field service experiences, including offline capabilities and user-friendly technician flows.
• Integrate FSM with ITSM, CSM, CMDB, HRSD, ERP, inventory systems, and external field management tools.
• Create solution design documents, data models, and integration architecture.
• Provide technical leadership, guide teams during development sprints, and ensure code quality & traceability.
• Conduct UAT, manage deployment cycles, and deliver go-live readiness support.
• Drive continuous improvement by identifying automation, optimization, and performance enhancement opportunities.
• Train field technicians, dispatchers, and end-users on new FSM features and capabilities.

Employment type : B2B Contract.

It would be fully remote working.

Note : Only apply if you have a valid visa in the EU Region; sponsorship will not be given.

Referrals increase your chances of interviewing at Ubique Systems by 2x.

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