Advisor, Financial Aid

Overview : Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Financial Aid is looking for an Advisor to join its team!As global competition in higher education intensifies, Financial Aid has evolved into a strategic pillar of IE University’s mission — ensuring that exceptional talent from all backgrounds can access our programs. Beyond awarding scholarships and loans, our Financial Aid team drives recruitment, enhances the candidate journey, and strengthens IE’s global presence through strategic communication, data-driven insight, and meaningful outreach.The Financial Aid Advisor plays a vital role in guiding candidates through financing options while also representing IE at key events that shape the student pipeline. This role blends advising expertise, commercial acumen, and strategic collaboration — connecting Financial Aid to the broader goals of marketing, recruitment, admissions, and institutional development.Why IE University?With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.Our PurposeAt IE University, we foster positive change through education, research, and innovation.As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.Our PeopleAt IE we are : - People-driven- Change Builders- Autonomy Enthusiasts- Communication Enthusiasts- Knowledge ChampionsWe are looking for a person to join a full-time position in Madrid - IE Tower,Responsibilities : Your role as a Financial Aid Advisor will involve : Advising & Candidate Support- Guide prospective students in understanding scholarship and loan opportunities, giving them a full picture of available options.- Provide personalized support through one-to-one meetings, email communication, and follow-ups that ensure candidates feel informed and valued throughout their journey.- Conduct financial aid information sessions — both online and in person — to engage diverse audiences and support recruitment goals.Commercial & Outreach Activities- Actively participate in Open House events, fairs, and info sessions, representing Financial Aid as a key strategic function that supports enrollment.- Collaborate with the recruitment teams to identify high-potential leads and communicate financial options that drive program conversion.- Present complex information clearly and persuasively in public-speaking settings (English and Spanish).- Support the development of promotional materials and digital content that highlight scholarship opportunities and success stories.Operational & Analytical Excellence- Review and assess financial aid applications, ensuring accurate, fair, and compliant scholarship review.- Track and analyze scholarship data, conversion rates, and financial aid impact to inform departmental and institutional strategy.- Maintain accurate records in CRM systems and contribute to process improvement initiatives that enhance efficiency and user experience.Strategic Collaboration- Contribute to initiatives that strengthen diversity and inclusion, such as gender-focused funding, emerging market outreach, and need-based aid strategies.Qualifications : To thrive in this role, you should possess the following qualifications : - Bachelor’s degree minimum.- Advanced in English and Spanish (written and spoken).- Excellent communication and presentation skills, comfortable speaking in public.- Strong organizational skills, able to manage multiple priorities and deadlines in a fast-paced, international environment.- Demonstrated ability to work collaboratively across departments and balance commercial objectives with student support.- Proficiency with Excel, CRM and the Microsoft app ecosystem.- Previous experience in student advising, financial services, or international education is highly valued.Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University.At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.