Groups & Events Manager

Overview We’re looking for a Groups & Events Manager to join our team at The Hoxton, Poblenou!

The Hoxton Poblenou in Barcelona is our 11th Hoxton. The hotel features 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept).

Company Description

The Hoxton Poblenou is part of a global family of open-house hotels where guests can hang out with locals in vibrant, welcoming public spaces.

What you’ll do Lead the G&E team reporting directly to the Director of Sales.

Be our key contact for groups and events, handling the requests and booking process.

Contract and secure business of groups with or without accommodation.

Manage the booking process from start to finish : initial proposals & negotiations, contracts and planning, follow-ups and securing repeat business.

Build great relationships with clients by looking after them with care and welcoming them into our spaces.

Use our booking system OPERA to track requests and handle the details of bookings, generate contracts and invoices, input rooming lists, take deposits, track payments and keep an accurate database.

Collaborate with other teams and external third parties to keep the guest experience at the heart of everything you do.

Pull reports and analysis on revenues and forecasting.

What we’re looking for Individuals who want to be themselves; no clones in suits here.

Passion for hospitality in any form — an event, a drink, a meal or a bed for the night.

Ability to have a positive impact on people and leave them with a memorable experience.

Collaborative and pragmatic — we help get things done.

Willingness to try new approaches and adapt as needed.

A sense of humor and ability to have a good time with colleagues.

Team player who works hard, supports others and has fun along the way.

Previous experience in reactive sales for groups or events within hotels, venues or private members clubs.

Track record of converting sales and beating targets.

Fluency in Spanish and English; additional languages are valuable.

Previous experience using DELPHI is advantageous.

Additional information Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Management and Manufacturing

Note : This description reflects current expectations and responsibilities for the role. If you’re viewing this listing, the position is open and inquiries are welcome.

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