Dutch speaking Renewals Specialist

Overview

Join to apply for the Dutch speaking Renewals Specialist role at The Lemon Consulting .

Position : Renewals Specialist

Location : Malaga, Spain

Employment type : Full-time

Work model : hybrid

Remuneration : Base salary + performance bonus

Duties and Responsibilities

• Serve as the primary point of contact for customers throughout the contract renewal process, fostering trust and building long-term business relationships.
• Convert renewal opportunities into revenue by qualifying leads based on criteria such as budget, authority, need, and timeline.
• Engage with small and medium-sized businesses across various industries to understand their needs and identify potential upsell and cross-sell opportunities.
• Assess customers current product or service usage to recommend suitable upgrades, renewals, or complementary solutions in collaboration with internal sales and technical teams.
• Coordinate with multiple internal stakeholders to ensure the renewal process runs smoothly and is completed on time.
• Maintain accurate records of customer interactions, renewal status, and pipeline activity within the companys CRM system.
• Provide customers with clear and accurate information about available products, services, and licensing options to support informed decision-making.
• Contribute to customer retention and satisfaction by proactively addressing issues, sharing best practices, and delivering exceptional service.

Requirements

Offer

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