Entry Level ServiceNow IT Technical Support Help Desk Analyst

Entry-Level ServiceNow IT Help Desk 2nd Level Support Technician (No previous ServiceNow experience required! Full training given!) - German Speaking - Barcelona or Mallorca (Majorca), Spain (60% Remote work). Permanent Job. Flexible Start Date from November 2025 Onwards. Salary Range : €30,000 - €35,700 Gross per annum + Great Company Fringe Benefits. END-CLIENT!

We are considering candidates with no prior ServiceNow experience , recent IT graduates, Junior IT professionals, Key users looking to make the step up into becoming a ServiceNow Support Technician, or even those who already have a few years of ServiceNow experience . If you already have a couple of years of ServiceNow experience (as either a consultant or key user / super user), this would be perfect as the client also has more senior positions in the team too; so we are open to receiving applications from candidates at all experience levels from entry level to senior level.

Our end-client, a well known Retail company in Spain, has an office in Barcelona. They are currently offering a rare and exciting career opportunity. This is an entry-level position (however, they also have more senior level positions open in the team too), where unlike most clients, our client is willing to hire candidates with no previous ServiceNow experience and will train you to become a ServiceNow Support Technician / Analyst.

We are looking for candidates who are pro-active, ambitious and motivated to develop a career as a ServiceNow Support Technician - ServiceNow is one of the most respected Enterprise-Grade ITSM platforms in the world! This is a unique and fantastic opportunity (the likes of which does not come around often), for someone looking to start a career in ServiceNow from scratch.

Your profile : Essential :

• Must have one of the following :
• University Degree (in IT / Computer Science or a similar subject) OR
• Experience in 1st / 2nd / 3rd Level IT Support or IT programming OR
• a couple of years of ServiceNow experience either as a key user / super user or consultant / support analyst
• Positive attitude and eagerness to learn
• Pro-active
• Strong communication skills
• Good organisation skills
• Ability to work in a team environment, effectively interacting with others
• Must be results oriented and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulness
• To become a ServiceNow Support Technician - receive internal training on how to support ServiceNow applications from scratch! No prior experience is required!

Languages :

Main Tasks :

Trainings to new employees take around 2 months done within the team. Training is focused on the support needs required.

Remote Working :

Salary Package :

Great Benefits :

Spanish Work Permit :

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