PPC Project Manager

Client Experience Project Manager Our client is seeking a Client Experience Project Manager to lead high-visibility initiatives that directly impact customer satisfaction, retention, and marketing performance. This role requires a professional who combines project management expertise with a strong background in PPC / digital marketing and the ability to build lasting client relationships.

Key Responsibilities Lead client-facing projects with a focus on delivering measurable marketing outcomes (PPC, paid media, performance campaigns).

Act as the primary liaison between clients and internal teams, ensuring alignment on expectations and deliverables.

Translate client needs into structured project plans, timelines, and KPIs.

Oversee execution of digital marketing initiatives (Google Ads, Meta Ads, PPC campaigns).

Collaborate cross-functionally with Marketing, Customer Success, Sales, and Operations teams.

Monitor campaign and project performance, ensuring optimizations are implemented quickly.

Anticipate client challenges and proactively provide solutions to improve their experience.

Deliver clear, data-driven project updates and reports to clients and stakeholders.

Foster long-term client trust by ensuring projects are aligned with business goals and customer success.

Required Skills & Experience 5+ years in project management,