Multilingual CS Team Lead - Growth & Quality

A dynamic payment solutions company in Barcelona is seeking a Customer Service Team Manager to lead and nurture a team of Customer Service Advisors. The role involves driving service quality and performance while fostering a collaborative work environment. The ideal candidate will have solid experience in a contact centre, outstanding communication skills in English and Spanish, and a passion for providing exceptional customer service. Offering a full-time position with an office-first culture focused on teamwork and innovation.

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