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Technical Support Representative – Spanish and French
HydraFacial Company, , Spain, EspañaHace 15 días
Descripción del trabajoTítulo : Representante de soporte técnico – idiomas español y francés Las responsabilidades incluyen, entre otras, las siguientes : Educación, cualificaciones, conocimientos, habilidades y experiencia : Experiencia previa en asistencia técnica, atención al cliente o centros de llamadas Experiencia en atención al cliente, preferiblemente en un campo técnico / relacionado con la informática. Capacidad / experiencia en resolución de problemas, instrucción y formación de clientes sobre el uso de productos. Excelentes habilidades de organización y seguimiento, capacidad para establecer prioridades y realizar múltiples tareas. Meticuloso, orientado a los detalles y esforzado por minimizar los errores y la duplicación. Title : Technical Support Representative – Spanish and FrenchThis position will aid internal & external customers when facing a technical question or challenge. The objective of the Technical Support Rep is to understand the question or issue, discover all the answers and options available, then suggest the best answer or resolution that ultimately ensures the customer’s needs have been met. Customers include both internal sales and external customers and businesses. The Technical Support Rep will also assist with various department projects improving department efficiency and effectiveness. Responsibilities include but are not limited to : Education, Qualifications, Knowledge, Skills and Experience : Previous experience in technical support, customer service or call center Customer service experience, preferably in a technical / computer related field. Ability / experience in troubleshooting, problem solving, instructing and educating customers on product use. Excellent organization and follow up skills, ability to prioritize and multitask. Driven and motivated to help others, support coworkers, be a team player & enhance morale. Ability to learn, discover answers, retain new information and share the knowledge. Ability to identify with customers and build rapport. Ability to maintain a positive & professional demeanor, exercise good judgment at all times. Ability to work in a fast-paced environment. Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.
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Technical Support • , , Spain, España
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