Sales Engineer HVAC

Responsibilities & Duties (80%)

• Identify and visit target consultants, architects, main contactors and installers in order to identify projects. Support the consultants and the installers on designing the projects with Panasonic solutions.
• Ensure customer satisfaction by coordinating with internal and external partners.
• Follow-up of the projects on Salesforce, and follow-up of the project pipeline on a regular basis.
• Support the installers and consultants with trainings regarding the products and software for the responsible product category.
• Feedback the market information to the Product Managers, and to reflect into own strategy / tactics review and the future product development. Suggest appropriate measures to achieve the strategic company goals.
• Identify and built strong relationships with specifiers, design offices, and installers in order to increase the project business.
• Coordinate regularly with relevant internal partners to follow up projects installations from product sales to its commissioning, in order to minimize risk of installation problems by predicting and anticipating any delicate project issue and taking appropriate preventive measures to better ensure the success of customer service.
• Ensure appropriate documentation of the project pipeline and project progress in the relevant systems.

Qualification & Experience

Knowledge & Skills

Other Specific Requirements

General Responsibilities (20%)