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Overview

Loyal Guru is the only Customer Data Platform Built For Retailers To Activate Loyalty. Top-notch technology and retail expertise under one cloud-based platform to help you achieve next-level omnichannel marketing. We transform customer data into actionable loyalty programs and personalized coupons, providing retailers with an unparalleled competitive edge. Our platform helps to enhance the spend of customers no matter if they prefer shopping in-store or online.

Hey there! Looking for your next big challenge?

Are you an integrations expert with a passion for solving complex problems and guiding strategic clients toward success? At Loyal Guru, we're looking for a Senior Integration Engineer to join our team and become a key player in our growth. If you love technology, client interaction, and working in a dynamic environment, keep reading!

About Us

Loyal Guru is the only Customer Data Platform built for the retail sector, transforming how brands connect with their customers. Our mission is to help retailers build next-gen loyalty programs and omnichannel marketing strategies using cutting-edge technology and our deep industry expertise. We are an international team of passionate, humble, and dynamic professionals who believe in an open culture where brilliant ideas and excellence come from a combination of enthusiasm, expertise, and—why not?—fun!

About the Role

We are looking for a Senior Integration Engineer to become a trusted technical advisor for our most important clients. Your main mission will be to lead the technical integration of our platform, ensuring a smooth and successful process from day one. You'll be the expert who designs solutions, solves technical challenges, and builds lasting relationships, working hand-in-hand with Project Managers and Customer Success Managers.

Your Responsibilities

• Own the end-to-end technical integration lifecycle for strategic clients, from initial discovery and solution design to a successful go-live.
• Act as the primary technical point of contact for a portfolio of clients, building trust and ensuring a seamless integration experience with the Loyal Guru platform.
• Design and architect robust and scalable integration solutions tailored to complex client needs, leveraging your deep knowledge of our platform and Google Cloud Platform.
• Proactively identify and troubleshoot complex technical challenges that arise during and after the integration process, collaborating with internal teams to ensure swift resolution.
• Work in close partnership with the Head of Integrations & Delivery to align client solutions with the team's architectural standards and best practices.
• Collaborate with Customer Success Managers to ensure a smooth handover post-integration and provide ongoing technical