Win-Back Business Development Representative (BDR) with German

We are seeking a high-energy, driven Win-Back Business Development Representative (BDR) with German to join our team. This role is ideal for a proactive hunter who thrives on re-engaging former and declined customers. You’ll focus on building relationships, understanding churn reasons, and reigniting interest through strategic outreach.

This is a 6-month fixed-term position, with the potential for extension based on performance and business needs.

Responsibilities :

• Re-Engage Past Customers : Outreach to declined and churned accounts and previously engaged prospects.
• Strategic Outreach : Execute multi-channel campaigns (calls, emails, social) to reintroduce the value proposition and address past objections.
• Account Research : Understand churn reasons, competitor positioning, and current business needs.
• Collaborate Across Teams : Partner with internal teams to align on messaging, offers, and retention strategies.
• CRM Management : Maintain accurate records of outreach, feedback, and progress in the CRM system such as Salesforce and Outreach.

Required Technical and Professional Expertise :

Preferred Technical and Professional Expertise :

Harte Hanks is a global marketing services firm specializing in multi-channel marketing solutions that connect our clients with their customers in powerful ways. Experts in defining, executing, and optimizing the customer journey, Harte Hanks offers end-to-end marketing services including consulting, strategic assessment, data, analytics, digital, social, mobile, print, direct mail, and contact center. From visionary thinking to tactical execution Harte Hanks delivers smarter customer interactions for some of the world’s leading brands.

At Harte Hanks, we believe in creating a workplace where everyone has an equal chance to succeed, no matter their race, colour, religion, age, gender, nationality, disability, sexual orientation, gender identity and expression, veteran status, or any other protected characteristics. We embrace diversity and inclusivity, and we encourage you to showcase your individual strengths and experiences. Let's unleash your skills and expertise and make a positive impact together.

We appreciate the interest of all applicants; however, only candidates who meet the required qualifications and experience will be contacted for further consideration.