(fluent Ukrainian and English) Product Manager (Spain)

(fluent Ukrainian and English) Product Manager (Spain)

Are you a strategic thinker who wants to work on a growing product in one of the most exciting markets? Do you have a strong experience in product management or product ownership roles? If so, this opportunity is for you.

We're looking for a strong Product Manager to take the lead on one of our products. As Product Manager, you'll own the product direction — balancing customer needs, internal team capacity, and business goals. It's about leading collaboration across product, design, engineering, marketing, and sales to build something people want — and use.

Responsibilities

• Own and prioritize the product backlog based on business goals and user needs.
• Propose product development directions, launch experiments, and make confident decisions to improve and grow the product.
• Collaborate daily with engineering, design, sales and marketing teams to deliver high‑impact features.
• Define and track product milestones, KPIs, and user metrics such as activation and retention.
• Gather and analyze feedback from demos, interviews, and support channels.
• Identify product gaps and market opportunities in partnership with marketing and sales.
• Monitor competitor offerings to inform product positioning and improvements.
• Use analytics tools (e.g., PostHog) to understand user behavior and propose enhancements.
• Communicate progress, blockers, and metrics regularly to stakeholders.
• Present roadmaps and feature demos internally and externally.
• Maintain organized documentation, meeting notes, access tools, and help create a knowledge base to support fast, effective work.
• Be initiative‑taking, proactive, and able to challenge assumptions.

Qualifications

Benefits

Who we are

SupportYourApp is a Support‑as‑a‑Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills! Visit our website :

Equal Opportunity Employer

We are a multinational company with unbiased views. The assessment of candidates is not affected by characteristics such as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.

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