Housekeeping Leadership Position

Housekeeping Manager Role Overview

We are seeking a skilled Housekeeping Manager to lead our onboard housekeeping function. As Assistant Housekeeping Manager, you will play a pivotal role in ensuring the cleanliness and maintenance of our facilities.

Your primary responsibility will be to coordinate, schedule, and supervise the day-to-day activities of the housekeeping team, encompassing staterooms, public areas, and open decks.

• Collaborate with the Housekeeping Director to manage the team and ensure all tasks are completed efficiently.
• Direct, coach, and evaluate staff performance to maintain high-quality standards.
• Develop, observe, and evaluate work procedures to ensure consistency and quality.
• Perform daily meetings with staff to review changes and / or revisions to programming based on itinerary, weather conditions, demographics, etc.
• Respond to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively.
• Aware of and / or acquire knowledge to follow the ship's standard operations, aid guests, and crewmembers with inquiries.
• Responsible for conducting 10 stateroom inspections daily and one stateroom in each section during embarkation day.
• Attend meetings, training activities, courses, and all other work-related activities as needed.
• Responsible for sanitation logs, SQM logs, and achieving set ratings / targets.

Job Requirements

What We Offer

You will have the opportunity to develop your leadership skills, work in a multicultural environment, and make a positive impact on our guests' experiences.