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Finnish-speaking Technical Support Agent in Malaga, Spain | Tech Company
Next Job AbroadMadrid, Comunidad de Madrid, EspañaHace más de 30 días
Descripción del trabajoFluency in Finnish and good command of English; additional languages are a plus Previous experience in technical support or IT roles is highly desirable Strong problem-solving skills and a passion for technology Excellent communication skills and a customer-oriented mindset Ability to work independently and as part of a diverse team Familiarity with helpdesk software and support tools is an advantage Willingness to relocate to Malaga, Spain and embrace a new culture Career growth opportunities in a renowned global software company International & diverse work environment Yearly salary €22.000 excluding bonuses Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises, providing a great working environment with relaxing break areas Special events as well as community & social responsibility initiatives This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe! Seniority level : Entry level Employment type : Full-time Job function : Customer Service Industries : IT Services and IT Consulting
Overview
Join the innovative team at Next Job Abroad as a Finnish-speaking Technical Support Agent in Malaga, Spain! Spend your days in a vibrant tech company where you'll tackle exciting challenges and provide essential support to our Finnish clients. This role is perfect for those who enjoy problem-solving and are passionate about technology.
Responsibilities
- Provide technical support to Finnish-speaking customers via phone, email, and chat
- Troubleshoot and resolve technical issues related to our products and services
- Guide customers through detailed technical processes and solutions
- Document all customer interactions and solutions in our support system
- Collaborate with other departments to escalate and resolve complex issues
- Maintain up-to-date knowledge of our products and services to offer informed support
- Contribute to improving our support processes and customer satisfaction
Requirements
Benefits
Details
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Support Agent Malaga • Madrid, Comunidad de Madrid, España