IS Solution Architect (Salesforce & others)

IS Solution Architect (Salesforce & others)

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This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

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IS Manager

IS Lead Architect CRM – ABB Robotics

ABB Robotics is seeking an experienced and visionary IS Lead Architect to shape the future of our global Customer Relationship Management (CRM) ecosystem. This strategic role offers the opportunity to lead architecture design across a dynamic, multicultural organization, driving innovation and alignment with business goals.

As the IS Lead Architect CRM, you will be responsible for defining and evolving the target enterprise architecture for Robotics CRM platforms and integrations. You will collaborate closely with business stakeholders, IS teams, and external partners to ensure our CRM landscape supports long-term strategy and delivers exceptional value.

Responsibilities

Design and build the target architecture for the Robotics CRM platform ecosystem in alignment with business strategy and IS roadmap

Assess the current IS environment and define future‐state architecture to support strategic objectives

Act as the key speaking partner for business and IS stakeholders, advising on platform capabilities and process development

Co‐create solutions architecture across functions in collaboration with Enterprise Architecture, application managers, integration teams, and analysts

Oversee architecture implementation across agile teams and coordinate with platform architects to ensure consistency and scalability

Contribute to the Robotics Architecture community, promote innovative solutions, and stay ahead of market trends

Work closely with the Robotics Marketing & Sales and Service teams to ensure seamless integration between CRM and operational systems

Navigating complex stakeholder environments and addressing global and local requirements in a virtual, multicultural organization

Qualifications

Bachelor's degree in IT or Computer Science

Minimum 8 years of experience in Solution and Enterprise Architecture, including cloud and on‐premise systems, integrations, and large‐scale implementations

Proven experience with platforms such as Salesforce (SFDC), SAP, and Azure Services

Proficiency in Enterprise Architecture tools

Strong leadership skills and a results‐oriented mindset

Fluent in English, both spoken and written

Ability to develop practical solutions from complex topics involving multiple stakeholder interests

Exciting Career Opportunity in Robotics

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor / operator focused on AI, robotics, and next‐generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world‐class experts in a fast‐moving, innovation‐driven environment.

What's in it for you?

At ABB Robotics, you'll be part of a global leader in automation and innovation. We offer a dynamic and inclusive environment where your ideas and leadership make a real impact. You'll work with cutting‐edge technologies, visionary teams, and have the opportunity to shape the future of robotics on a global scale.

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands‐on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward.

Our benefits are competitive, comprehensive, and crafted with you in mind.

Welcome with your application! Last day to apply is October 26th.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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