Cleanliness Expert

Overview Our organization seeks a talented Cleanliness Expert to lead our housekeeping team.

This role requires exceptional leadership skills, outstanding hospitality, and effective communication abilities. The ideal candidate will take ownership of maintaining a spotless environment and delivering exceptional guest experiences.

The successful candidate will excel at managing performance expectations through open and frequent communication with both supervisors and crew members. They will maintain a strong floor presence, ensuring team members deliver top-notch customer service to guests through flawless execution of their responsibilities.

Qualifications We are looking for an individual who possesses :

TWO TO THREE YEARS PROGRESSIVE HOUSEKEEPING MANAGEMENT EXPERIENCE IN AN UPLSCALE HOTEL, RESORT, OR CRUISE SHIP ENVIRONMENT PREFERRED

BACHELOR\'S DEGREE IN HOSPITALITY MANAGEMENT, BUSINESS ADMINISTRATION, OR RELATED FIELD FROM AN ACCREDITED COLLEGE OR UNIVERSITY OR INTERNATIONAL EQUIVALENT

EXTENSIVE KNOWLEDGE OF PROPER CLEANING TECHNIQUES, CHEMICAL HANDLING, AND SAFETY PROCEDURES, AS WELL AS REQUIREMENTS AND USE OF EQUIPMENT, PERSONAL PROTECTIVE EQUIPMENT, AND JOB SAFETY ANALYSIS

TALENT ASSESSMENT TECHNIQUES, QUALITY SERVICE STANDARDS, AND GUEST SATISFACTION, DEVELOPMENT OF CREW / MANAGEMENT, LEADERSHIP SKILLS, AND COACHING ABILITIES FOR FRONT-LINE EMPLOYEES AND JUNIOR MANAGEMENT

WORKING KNOWLEDGE OF COMPUTERS, INTERNET ACCESS, AND ABILITY TO NAVIGATE SOFTWARE PACKAGES SUCH AS EXCEL, WORD, OR RELATED COMPANY PROGRAMS (SQM, OCIMS, FIDELIO, LGA, MEDALLIA, KRONOS)

STRONG RESULTS-ORIENTED MANAGEMENT STYLE WITH PROVEN SUCCESSSES, FOCUSING ON OPERATIONAL GOALS WHERE TRAINING, LEADERSHIP DEVELOPMENT, AND RECOGNIZING OVERALL TEAM PERFORMANCE IS PARAMOUNT

ABILITY TO COMMUNICATE DIPLOMATICALLY WITH MANAGERS, SHIPBOARD AND SHORE-SIDE EMPLOYEES TO RESOLVE PROBLEMS AND NEGOTIATE AMICABLE RESOLUTION TO CHALLENGES

Responsibilities As a cleanliness expert, you will be responsible for :

MAINTAINING THE HIGHEST LEVEL OF CLEANLINESS AND HYGIENE ON BOARD

DEVELOPING AND IMPLEMENTING EFFECTIVE CLEANING ROUTINES

MANAGING A TEAM OF HOUSEKEEPING STAFF

ENSURING COMPLIANCE WITH SAFETY REGULATIONS AND COMPANY POLICIES

If you are a motivated and results-driven professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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