Application support consultant (PHP)

About Us

At Nextlane, we don't just develop software solutions – we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision : simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So... What does it mean to be a #Nextlaner?

• Be part of a growth-oriented culture.
• Collaborate with colleagues from all over the world.
• Believe in the Power of ideas and the diversity of thought.
• Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, you'll have the opportunity to innovate, push boundaries, and work on solutions that are transforming the automotive world.

Context of the position

As an Application Support Consultant, you'll be the trusted expert who helps our clients get the most out of our products. You'll dive deep into complex incidents, analyze their impact, and determine the right level of priority based on established protocols.

When issues arise, you'll investigate across applications, databases, and systems — sometimes even at the code level — to uncover root causes and drive solutions. You'll take ownership of resolving incidents whenever possible, collaborating with specialized teams when needed, and ensuring a smooth handover with clear, actionable insights.

Beyond technical troubleshooting, you'll play a key role in communication. Whether by providing timely updates, documenting solutions, or leading calls with customers to walk them through resolutions, you'll make sure they feel supported and informed every step of the way.

This position offers the opportunity to work at the intersection of technology and customer experience, applying both problem-solving skills and communication expertise to deliver lasting value

Your Responsibilities :

As a key member of the team, you will be responsible for :

️ What We're Looking For :

Interpersonal Skills : Service-minded. Ability to collaborate in a diverse and dynamic environment.

Profile Summary

Core Strength : Strong backend fundamentals with PHP and MySQL.

Tech Savvy : Comfortable using API testing tools (Postman, SoapUI) and familiar with MVC frameworks and OOP.

Versatility : Basic frontend understanding (HTML / CSS / JavaScript) to assist with full-stack troubleshooting.

Our Recruitment Process :

What We Offer :

We understand that flexibility and trust are essential for our teams. Here are some of the benefits we offer :

Diversity, Inclusion & Belonging

At Nextlane, we are committed to creating a space where everyone feels valued and respected. We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation.

Join Nextlane and become part of the technological revolution in the automotive industry.

Discover why we are a great place to develop your talent!