Overview The Sales Application Specialist will be responsible for sales, promotion and technical support to the customers in order to guarantee the right performance of both reagents and instruments.
Responsibilities Assure the Compliance with Ethical Code
Promote Werfen solutions and advise customers to improve lab organization
Focusing its actions on "Value Selling"
Perform demonstrations and build trust in our solutions
Keep clients updated in new techniques, by providing product information and organizing special visits.
Train customers and ensure correct performance of the solutions
Provide troubleshooting for technical enquiries
Follow-up of the client looking for new opportunities for growth
Control the level of service offered by the different departments of the Company in the assigned accounts.
Responsible for a budget, should look for business opportunities
Responsible for the technical solution of the zGP
Responsible for the technical interpretation of the tender documents and the preparation of the technical documents (in collaboration with KAM and B.Unit)
Solves product incidents at technical level in coordination with specialists from the Business Unit and the manufacturer companies.
Installation of equipment, in coordination with the Technical Service
Organize special visits with product managers.
Networking / Key relationships Sales Manager, KAM, Application Specialists, Product Managers, Technical Support Team and other support functions.
Qualifications Minimum Knowledge & Experience required for the position :
Advanced degree in Biology, Medicine or Pharmacy.
Good knowledge of English
Knowledge of Spanish valued (Portugal)
Knowledge of Portuguese valued (Spain)
Skills & Capabilities :
Team and individual working capacity
Self-organized, identifies and differentiates the issues that require to be prioritized, works efficiently with quality results. Works well under pressure.
Market and product knowledge
Maintains professional and technical knowledge about the product lines and the market.
Shows enthusiasm and passion for all the products of his Business Line. Conveys the desire to get better knowledge of Werfen’s products and solutions to the entire commercial network.
Has a deep knowledge of the market and the competition. Keeps this information updated to the salespeople in order to engage and reinforce a good communication amongst Werfen’s representatives and Clients.
Stablishes relations with costumers based on trust and confidence
Communication
Speaks clear, concisely and is compelling in negative or positive scenarios; listens to people and gets feedback, participates in meetings constructively and he / she is skilled to speak in public.
His / her strategic vision and deep knowledge of the market allow him / her to foresee changing circumstances and is able to develop new plans and ideas when situations change.
TBD
If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.
Werfen appreciates and values diversity. We are an Equal Opportunity / Affirmative Action Employer M / F / D / V.
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Sales Specialist • Madrid, Madrid, SPAIN