Dutch Customer Advisor For Smart Home & Appliances For Mcg - Remote In Greece - Remote

Dutch Customer Advisor for Smart Home & Appliances (Remote in Greece)The role is a remote position based in Greece, assisting Dutch-speaking customers with their smart home technology needs. The candidate will provide support via phone, email, and chat, troubleshoot issues, guide users through set-up, and document interactions in the CRM.

Pay RangeProvided by Mercier Consultancy Medical. Actual pay based on skills and experience.

Key Responsibilities

Deliver top-tier customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat

Assist customers with product inquiries, troubleshooting issues, and technical support

Guide users through the setup and effective use of smart home devices, ensuring a seamless customer journey

Document all customer interactions accurately in the CRM system

Provide feedback to product teams on customer concerns and suggestions for improvement

Keep updated with the latest trends in smart home technology and product features

Requirements

• Fluency in Dutch (both written and spoken) is required;

knowledge of English isa plus

Experience in customer service or technical support is advantageous

A strong interest in smart home technology and appliances

Excellent communication skills and the ability to explain technical information clearly

Familiarity with CRM systems and customer support tools is preferred

Ability to work independently and manage your time effectively in a remote setting

Willingness to learn and adapt in a fast-paced industry

Benefits

Competitive Monthly Salary

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

2 Extra Salaries Per Year

And Much More

Seniority LevelEntry level

Employment TypeFull-time

Job FunctionCustomer Service

IndustryIT Services and IT Consulting

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