Change Management and Communications Specialist

1. EXECUTIVE SUMMARY

Hiring Manager : Engagement and Change Strategy Lead

Business Unit : Business Operations - Procurement Services

Date : Nov-2025

Duration : 18 months

This Statement of Work outlines the engagement for a contractor within Procurement Services to lead engagement activities The role is critical to supporting the tower's stakeholder engagement strategy and driving effective communication across the organization.

As The company continues its transformation journey under the Take the lead strategy, this position will help ensure alignment, collaboration, and successful change adoption across Procurement Services functions and related stakeholders. The Engagement Lead will be instrumental in maintaining momentum for ongoing transformation initiatives while fostering a culture of continuous improvement within the Procurement Services.

2. BACKGROUND & CONTEXT

The client is undergoing a significant transformation to improve people's lives through the miracles of science. The next chapter Take the Lead strategy focuses on delivering transformation and simplification of core processes, optimizing resource allocation, and fueling business growth and investment in science.

To facilitate this transformation the company has established a new Business Operations Business Unit that brings together existing business service activities into a global unit. This new structure centralizes services at scale with a focus on driving simplification, efficiency, and productivity across the organization.

The Business Operations enables the delivery of best-in-class business support capabilities, incorporating teams from R&D, M&S, Corporate Functions, and GBUs into global Service Delivery Towers. The Procurement Services Tower is a key component of this structure, supporting the source-to-pay end-to-end process.

3. SCOPE OF WORK

The Procurement Services Engagement Lead will focus on the following areas :

• Execution of stakeholder engagement initiatives within the Procurement Services
• Support for change adoption and transformation activities across Procurement Services functions
• Facilitation of collaboration between Procurement Services teams and neighboring functions
• Implementation of communication strategies to drive understanding and alignment
• Geographic scope : Global

Out of Scope :

4. OBJECTIVES & GOALS

The Engagement Lead will work toward the following objectives :

5. KEY DELIVERABLES

5.1 Stakeholder Engagement Execution

5.2 Engagement Planning & Delivery

5.3 Collaboration & Alignment

5.4 Measurement & Reporting