Customer Service Representative with Italian & English (Part-Time Afternoon)

Our Client  New Balance : Born to Move - New Balance believes in the power of movement and is dedicated to creating innovative products that seamlessly blend function and fashion, performance and style. As a global team member, you'll play a vital role in sharing these values with customers worldwide. We are seeking exceptional individuals to join our team. Immerse yourself in the New Balance brand and deliver a world-class customer experience.

What’s your Mission?

• Collaborate effectively : Work collaboratively with consumers to address product information requests and resolve inquiries skilfully and professionally.
• Customer-centric approach : Empathize with customer needs, analyse their issues, and provide personalized solutions.
• Omnichannel support : Deliver seamless customer service across multiple channels, including phone, email, chat, and social media.
• Product expertise : Develop a deep understanding of our client's products and services.
• Become a New Balance expert : Gain in-depth knowledge of the New Balance brand and its offerings.
• Brand advocacy : Embody our company values and act as a brand ambassador in all interactions.

Requirements

Your Experience, Our Future

Benefits

Your Benefits Package

Additional Perks :