At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es.
We are seeking an
Onboarding Specialist
for a technology company specializing in the development of
software solutions for banks and neo-banking institutions
within the digital financial services sector.
The professional will ensure an efficient onboarding experience for new clients, coordinating internal stakeholders and guaranteeing that regulatory requirements are fulfilled throughout the activation process.
Main Responsibilities
Manage the full onboarding cycle
from initial contact to account activation
Understand client needs
and convey how the company’s solutions fit their business requirements
KYC / AML documentation, account setup and platform familiarization
Collaborate closely with Compliance
to verify regulatory readiness before activation
product presentations and clarification sessions
during the onboarding period
Track onboarding progress
and maintain accurate CRM and documentation records
continuous improvement
of onboarding workflows based on client insights
Requirements
Minimum 3 years of experience
in client onboarding, account management or customer success in
fintech, payments or financial services
Knowledge of regulated onboarding processes
and KYC / AML procedures
Strong communication and coordination skills
, ability to make complex topics easy to understand
Client-oriented profile
, proactive and highly organized
Fluent English; Russian is a plus.
CRM or onboarding management tools
is desirable
At Acertto Talent Linkers, we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion, or orientation.
Project Specialist • Castro, Galicia, España