Cloud Engineer

About us At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

About the role

The Cloud Engineer is pivotal in managing and optimizing core infrastructure and services that empower all engineering teams across the organization. This role focuses on cost control, ensuring security, and driving automation to enhance operational efficiency and scalability. The Cloud Engineer builds and maintains cloud hygiene practices, provides visibility into infrastructure costs, and oversees SaaS product permissions, contracts, costs, and licenses. By fostering best practices in automation and resource management, the role ensures the stability, security, and cost-effectiveness of the organization’s foundational systems, enabling seamless delivery of business objectives.

What will you be doing? Contributing to the design, build, and operational management of a highly scalable, secure and available infrastructure operating 24x7

Ensuring that Auctane infrastructure platforms are secure and can scale to support rapid growth in transaction volumes during peak business periods. Limit or eliminate exposure to single points of failure

Design and build infrastructure platforms with the highest security levels. Respond swiftly to new and emerging security threats and vulnerabilities.

Creating tools and automated workflow capabilities to enable our software engineers to test and promote code across the different environments with maximum velocity

Collaborating with software engineering teams throughout the software development lifecycle and promoting an operational mindset to ensure the ongoing success

Constantly improving the platform by introducing new technologies where appropriate, driving efficiency, and reducing technical debt.

Work with engineering teams on solution design, capacity planning, and performance.

Promote and implement system, infrastructure, and operational best practices.

Championing cloud native design and ensuring our cloud environment is highly available, resilient, and cost-efficient.

Provide out-of-hours support as part of a scheduled rota or critical project delivery.

Ensure data stores are handling data according to our policies.

What are we looking for? BS or MS in Computer Science, Management of Information Systems, Information Security / Assurance, Internal Audit, or equivalent years of experience. Hands-on experience with AWS and GCP in a production environment. Demonstrated experience and thorough understanding of the pillars of Cloud Engineering (Operational Excellence, Security, Reliability, Performance Efficiency, Cost optimization, Observability), and a willingness to apply, discuss, and improve understanding and context of those ideas

Experience with containerisation and orchestration

Hands-on Linux and Windows skills, coupled with a great understanding of DevOps principles

Scripting skills : preferably Bash / Python

Experience with Terraform and configuration management tools A passion for immutable infrastructure as code

Focused operational mindset and passion for observability

Comfortable working with multiple teams and balancing their needs

Verbal and written communication skills

Analytical by nature and enjoys troubleshooting and solving complex System Engineering problems

Experience creating highly available systems and scalable architectures

Experience supporting network protocols, including IP, TCP, HTTP, DNS,and SSL

Ability to balance multiple competing priorities in a fast-paced environment

Experience in enterprise-level storage and network technologies

Constantly striving for automation and efficiency

Experience working in an Agile environment

Experience working in a cross-functional or development team

Experience with serverless technologies

Willing to attend conferences, webinars, and meet-ups, and share the learning

Amazon Web Services, GCP

Scripting

Network protocols and multiple levels (TCP / IP, HTTP(S), IPSEC, etc)

AI Engineering as an emergent skill

What do we offer? Clear and transparent compensation plan. The salary range is up to 50000€ . We will discuss the indicated range with you in the first recruiting call to ensure that we are on the same page.

Flexible salary benefits Save on personal income tax with Cobee for expenses like transport, restaurants, and kindergarten.

Private health insurance Free for all employees via Cigna , plus we cover 50% for your family members .

Remote-first culture All Auctane Spain team members work remotely. We support your setup with a €50 net / month home office allowance (€600 / year).

Generous time off Enjoy 26 days of holiday per year (23 base days + your birthday off , Christmas Eve, and New Year’s Eve).

Your gear, your choice Whether you prefer Mac or Windows , or need an extra screen, we’ll make sure you’re set up for success from day one.

Annual Salary Review We’re committed to recognizing your professional growth. Every year, we review salaries to reflect your individual development, achievements, and impact on our business success.

Grow your skills We offer up to €2000 / year in training (certifications, conferences, workshops) to boost your growth—both technical and personal.

Learning resources Access internal and external training, including platforms like LinkedIn Learning , completely free.

Holistic wellness program Includes access to Wellhub, Curalinc (psychological support), Rocketlawyer (legal advice), and regular health webinars & challenges.

Volunteer day Take one day off a year to volunteer and give back. Bonus points for sharing pics on Slack!

Health & wellness support Get up to €55 / month to cover your gym or fitness classes (yoga, boxing, pilates, etc.).

Weekly language classes Improve or learn a new language (English, Spanish, French, Italian, or German) in small groups with expert instructors—on us!

Time for health Get 8 hours per year for personal medical appointments and 10 hours per year to support your family’s medical needs.

Work-life balance We’re flexible and people-first. We know life happens, and we aim to make work work for you.

Short Fridays We work from 8 : 00 to 15 : 00 every Friday so you can start your weekend early.

Summer Schedule From mid-July through August, enjoy reduced summer hours to make the most of your summer.

Inclusive, upbeat culture No suits here—just a welcoming, casual, and respectful space where diversity is celebrated, and you can be your full self.

A global, multicultural team We’re made up of 20+ nationalities, speaking 10+ languages. All communication is in English, so everyone’s included.

Packlink Pro discount Enjoy 99% off your personal shipments using our platform.

Referral bonuses Know someone amazing? Earn €1K–€3K when you refer candidates we hire—depending on the role.

Central Madrid office When you want a change of scenery, drop by our office in the heart of Madrid—free snacks and drinks included!

Team events We work hard and play hard with regular team-building activities and meetups.

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