Remote Customer Advisor with Dutch

Overview

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Fancy nice conversations, satisfied customers and a good workplace from your casa Española? Then we are looking for you!

As a customer advisor at our Customer Engagement Center, you will have daily (Dutch) conversations with private customers who have questions about VodafoneZiggo\'s services and products. Your goal? Having a good conversation, thinking along with the customer and convincing them with a suitable offer. Customers call themselves. In some cases, it will be the sale of a new product, in some cases a more advantageous or suitable contract. You may also be in contact with customers who have the intention to cancel their services. By actively listening, you look for commercial opportunities; a new product, a cheaper package or a better solution.

What do we offer : What do we ask :

Responsibilities

• Start conversations and ask open questions with confidence.
• Be empathetic with an eye for sales opportunities.
• Be handy with computers and able to work smoothly with multiple screens and systems.

What we offer

Requirements

Equal Opportunity

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded : click here to access or download the form. Complete the form and then email it as an attachment to You may also click here to access Conduent\'s ADAAA Accommodation Policy.

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